REFUNDS, RETURNS, AND EXCHANGE POLICIES

REFUNDS, RETURNS, AND EXCHANGE POLICIES

 

Our Guarantee - We want you to be completely happy with your purchase from let’s make JESUS famous. If you encounter any issue with your order, we will do our best to make it right.

Some items are not eligible to be returned or exchanged due to the nature of these items: All clearance items, and seasonal products (size exchange on seasonal products, see below).

The Process :

Review these policies and if you want to send in a return, the FIRST thing that you should do is send us an email - orders@letsmakeJESUSfamous.com . Be sure to include your name, order number, and the item(s) at issue. Once we receive your email we will instruct you on what to do next, this eliminates any unnecessary returns. 

Once we receive the returned item(s) we will notify you via email that item(s) have been received. We review your invoice, verify that the item(s) are new, unwashed, and unworn condition, with all tags/labels attached. If approved, we will process the corrections that need to be made.

Return shipping is the responsibility of the customer, we also suggest that a trackable shipping service or insurance be used.

All items returned to us are subject to a $7 restocking fee, including size exchanges.

Please allow 7-10 business days for all returns and refunds to be processed.

If at any time you are having trouble with your return or have any unanswered questions, please send an email to orders@letsmakeJESUSfamous.com

 

RETURNS

  • We accept returns within 21 days of when the order was delivered.
    • We must receive the item(s) within that 21 day period, so please email us immediately at orders@letsmakeJESUSfamous.com Be sure to include your name, order number, and item description.

REFUNDS

  • We cannot issue refunds on orders that were placed using the wrong shipping address; unless that order is undeliverable and returned to us.
    • If the package was returned to us as undeliverable, the cost to reship the package will be the responsibility of the customer.
  • Refunds are provided by issuing a credit to the original payment method.

EXCHANGES

  • We accept size exchanges within 14 days of when the order was delivered.
    • We must receive the item(s) within that 14 day period, so please email us immediately at orders@letsmakeJESUSfamous.com Be sure to include your name, order number, item description, and the size you are wanting to exchange for.
    • If the size you are wanting is unavailable we will notify you prior to having you ship the item back to us.